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Message Board > Choosing the Right ERP Consultancy Partner
Choosing the Right ERP Consultancy Partner
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Guest
Guest
Mar 14, 2025
5:55 AM
Did you know that 75% of ERP implementations fail due to poor partner selection? (Source: computerweekly.com)

This highlights how crucial it is to choose the right ERP consultancy partner for your business.

Given the significant investment involved, the right partner will not only execute program governance and configure the ERP system but also bring proven expertise, strategic insights and industry-specific knowledge to navigate the system and tailor it to your unique business needs.

This blog provides a comprehensive checklist to guide you in choosing the most suitable ERP consultancy partner.

Why Need an ERP Consultancy
Partner??

ERP systems are pivotal in streamlining various business processes and enabling seamless communication across departments by integrating critical functions such as finance, HR, sales, procurement and supply chain management. However, implementing them is a highly intricate process that involves configuring system architectures, data migration, process automation and aligning workflows with organisational objectives.

Complex system mapping is required to identify dependencies across modules, functionalities, integrations and processes to ensure that data integrity during migration and customising functionalities meet unique business requirements. An ERP consultancy partner bridges the gap between complex technology and business needs. From initial planning to system support, an ERP consultancy partner guides and helps organisations in vendor selection, project management and system integration, reducing risks and enhancing overall project efficiency.

An ERP consultancy partner also ensures compliance with industry standards and regulations. Their role in adapting an ERP system to fit organisational processes is vital.

Another crucial aspect is change management and training. An ERP consultancy partner prepares employees to embrace new systems, minimising resistance and downtime.

The post-implementation support provided by an ERP consultancy partner is key in ensuring that the ERP system remains responsive to evolving business needs. Over time, an ERP consultancy partner helps continuously improve and optimise ERP solutions.

Key Factors to Consider When Choosing an ERP Consultancy Partner
Industry Experience
Industry experience is crucial when choosing an ERP consultancy partner. Look for a partner who understands industry-specific ERP modules (e.g., production planning for manufacturing, supply chain management for retail or financial compliance for banking). Depending on your industry, they should also be familiar with regulatory requirements like GDPR, SOX or HIPAA.

Technical Proficiency
Technical proficiency is another key criterion when selecting a consultancy partner. A partner with strong technical skills ensures smooth system integration and customisation. Evaluate their expertise in specific ERP platforms such as SAP S/4HANA, Salesforce CRM or Odoo, including proficiency in configuring complex modules (e.g., SAP ERP, SAP SuccessFactors HR, SAP SCM or Odoo e-Commerce, Odoo MES etc). They should also be able to demonstrate knowledge of API integration for third-party tools like payment gateways, logistics systems or analytics platforms.

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